Write a letter to the President of the Russian Federation - how and where to file a complaint?

write a complaint if the law has been violated against a citizen, especially by government officials or government agencies. However, even the court does not always side with the victim. The highest authority capable of restoring violated rights and providing assistance is the Head of State. If you are desperate, then you should write a letter to the president.

How to write a letter to the President

You can write a letter to the President of the country in three forms:

1. Offer
2. Complaint
3. Statement

A proposal is the opinion of one or a group of persons, which is of a recommendatory nature and which is sent to the President in order to help improve the system of government activities.

A complaint is written in case of violation of the legal rights of one or more persons in order to restore interests.

The statement is a document that lists violations or shortcomings in the work of officials at both the regional and state levels. In addition, the application contains a request for help in solving a problem with which difficulties have arisen.

You can send one of three forms of appeal to the President in several ways:

1. On the official website of the President of Russia
2. During a personal visit to the Moscow Reception of the President of the Russian Federation
3. By sending a regular letter to one of the Russian Post branches
4. Use the electronic reception
5. Contact the mobile reception
6. Through the Presidential Administration
7. By contacting the Russian Government
8. By sending an SMS message

Additional features of letters.kremlin.ru

In addition to receiving online requests and tracking the status of their processing, the Russian population gets access to the following functions:

1. Reception of citizens - the opportunity to sign up for a personal meeting at the presidential reception in Moscow and representative offices in the federal districts. For greater convenience of the population, mobile and electronic reception areas are provided to ensure the transmission of appeals.
2. News - information about the execution of instructions, measures taken in accordance with requests, suggestions and complaints of the population.
3. Reviews of appeals - information on statistics and the number of issues addressed to the president, as well as information on the results and measures taken. A summary is provided by quarter and month.
4. Reference - brief information on how to use the platform, legal framework and responsible persons. List of contacts for free calls to the information service of the Presidential Administration.

Letter to the President via the official website

The main place for sending letters to the President of the Russian Federation is his official website. Open your browser and enter letters.kremlin.ru . You will see a page on which the basic rules will be listed. Read them carefully so as not to be surprised later why your application was not considered. First, your letter will go to the Office of the President of the Russian Federation for working with appeals from citizens and organizations and will be considered there. Please provide only a real email address, as this is where the response will be sent. If you have evidence of your position, then attach scanned pages of the relevant documents. After the basic handling rules, you will find several buttons. Select the one you need and click on it.

Why is an open letter dangerous?

You DO NOT need to leave your personal data in the form of an open letter: addresses, telephone numbers, card numbers and similar information. It could very well be taken advantage of by scammers. Your letters do not undergo any moderation (are not edited) - they are published as you wrote. Be careful with your personal data.

Sincerely, site administration.

Title of the request:

The open letter has been published!

It will be available for reading soon. Find out where to get money quickly on the website PomoshDengami.ru.

We know that Vladimir Putin has already held direct lines 14 times in which Russian citizens personally addressed the president with pressing issues of rights violations, developing bureaucracy, bureaucracy, social and other problems. Some local officials are beginning to react and take measures to eliminate violations, without waiting for the end of the live broadcast of the country’s president’s communication with the people.

So maybe you shouldn’t wait a year for help before the next direct line for citizens to appeal to the president, but after numerous ordeals in search of justice, when you are sent from one official’s door to another. Find out how to write a letter to the President of the Russian Federation. It goes without saying that contacting does not guarantee that your problems will be resolved. But, demand will not hit the nose, as they say. Using the form above, write an open letter to the President of the Russian Federation here.

If the appeal is supported by the press, the letter will cause a public outcry, there will be a chance that your letter will reach the head of state, and will not fall into the hands of staff members who will bombard you with unsubscribes.

Appeal to the Moscow Presidential Reception Office

From Tuesday to Saturday from 9:30 to 16:30 you can personally bring and leave your letter to the President of the Russian Federation. All you need to do is arrive at the specified time at the address st. Ilyinka, building 23/16, entrance 11. If you do not want to wait in line, it is better to make an appointment in advance by calling toll-free 8 (800) 200-23-16 . If you don’t like telephone conversations, then sign up on the page letters.kremlin.ru/receptions/list/appointment .

Electronic reception terminals

In order to expand the opportunities for Russians to contact the president, on the instructions of Vladimir Putin, the “Electronic Reception of the President of the Russian Federation” was created. It is presented in the form of terminals that are installed in settlements with a population of more than 70 thousand people. You can find such reception centers and find out the location on the map in your city. Go to: letters.kremlin.ru.

Letter to the President via Russian Post

It is much more convenient for residents of other cities to send a letter to the President using the services of the Russian Post. Write your appeal and send it to the address st. Ilyinka, 23, 103132, Moscow, Russia . If you want to start communicating with the head of your region, then the letter must be sent to one of the following addresses:

1. Far Eastern Federal District , 680030, Khabarovsk, st. Sheronova, 22.
2. Siberian Federal District , 630091, Novosibirsk, st. Derzhavina, 18, Maltseva Tatyana Nikolaevna.
3. Ural Federal District , 620014, Ekaterinburg, emb. Rabochaya Molodezhi, 2, Morev Sergey Vladislavovich.
4. Volga Federal District , 603082, Nizhny Novgorod, Kremlin, bldg. 1, Polovnikov Sergey Vladimirovich.
5. North Caucasus Federal District , 357500, Pyatigorsk, st. Krasnoarmeyskaya, 10, Skripnik Andrey Valerievich.
6. Southern Federal District , 344052, Rostov-on-Don, st. Bolshaya Sadovaya, 71/16, Raisa Vasilievna Naydenova.
7. Northwestern Federal District , 199004, St. Petersburg, Vasilyevsky Island, 3rd line, no. 12, Zhironkina Natalia Yurievna.
8. Central Federal District , 392000, Tambov, st. International, 14, Markin Sergey Ivanovich.

Text decoration

In addition to the electronic document itself, the text of which sets out the essence of the appeal, the citizen will be required to fill out the attached questionnaire. The text of the letter itself must meet the following criteria:

• The maximum message length should not exceed two thousand characters, including punctuation marks and spaces. In the “Review” tab (section “Statistics”) in Microsoft Word, you can check whether the text exceeds the specified limit.
• Facts must be presented briefly and concisely. The main thing is not to get away from the essence of the problem, immersing yourself in the presentation of minor nuances, and write briefly about your requirements, that is, indicate what solution is the main purpose of the appeal (for example, dismissal of an official who violated civil rights, review of the case, payment of due compensation, etc. .d.).
• Allows you to attach attachments or materials to a letter in almost any electronic format. The file size should not exceed 10 MB.

The text of the message must comply with the rules of business correspondence. The letter must be written in Russian, without lexical and grammatical errors. The recommended message style is formal business. Similar requirements apply to other text requests to government agencies.

Appeal to the Presidential Administration and the Government of the Russian Federation

The Administration of the President and the Government of Russia operate hotlines. You can call there and explain the essence of your problem verbally. This type of communication is an excellent alternative to a written appeal to the President. If you want to call the Presidential Administration, dial the toll-free number 8 . If you want to communicate with employees of the Russian Government, then dial the toll-free number 8 . Be prepared to answer a number of questions to complete the application.

Track an active request

You can use your personal account to view information about the letter. After sending the request, a password for authorization into your account will be sent to the specified email address. The profile displays the current request and its status.

It is important to consider that after processing the letter, the person must receive a notification through the specified contacts. This means that you will receive a notification about the new status of the issue by email or phone.

When describing the request, it is worth remembering that the president and the administration do not accept complaints regarding judicial proceedings, since this branch is not executive and legislative. And in case of insults or unfounded slander, administrative penalties will be applied to the applicant.

Deadlines for reviewing a letter

Your letter will be considered no more than 30 days from the moment of its registration at the destination. In other words, the review period does not include the delivery time of the letter by Russian Post. If, when writing a letter, you followed all the rules for addressing the President of the country, then a response will be sent to your email address with the result of consideration of your appeal. If you do not receive one, then you have violated one of the above rules or provided information that is not true.

What questions can you ask for help with?

Appeals to the head of state can concern any topic , depending on what problem you are facing. We can talk about violation of the legislation of the Russian Federation, consumer rights, failure to fulfill duties by officials, corruption - in various areas:

• justice;
• healthcare;
• education;
• social and pension security;
• housing and communal services;
• labor sector;
• ecology;
• penal system, etc.

Reference. It must be taken into account that not all issues are within the competence of the president of the country. Thus, he cannot consider appeals against court decisions, but is endowed with the constitutional right to pardon convicted persons in a number of cases.

Compilation rules

According to Art. 7 Federal Law No. 59, the appeal must indicate:

1. “... The name of the state body or local government body to which the written appeal is sent, or the surname, first name, patronymic of the relevant official, or the position of the relevant person” (in this case - V.V. Putin).
2. “...Your last name, first name, patronymic (the latter - if available), postal address to which the response or notification of forwarding the appeal should be sent.”
3. “... The essence of the proposal, statement or complaint” with signature and date.

In Art. 11 adds that applications that:

1. Does not contain last name and/or postal code.
2. Include threats to the life, health, property of the employee and his relatives or obscene language.
3. Cannot be read due to illegibility of the style.
4. They consider situations that have already been repeatedly examined by the competent authorities in the event that no new circumstances and arguments have been presented.
5. Disclose information about the planned offense and the individuals involved. Then the letter is forwarded to the Prosecutor's Office.
6. Describe disagreements with court decisions. Such a message is returned within 7 days, and its author is individually advised on the issue of writing a complaint about the court ruling.
7. Cannot be considered without disclosing data that is a state secret.

The sender has the opportunity to refine his message. It can be corrected and then sent to the recipient again.

What should every law-abiding citizen do?

This law states that everyone, from citizens, local government departments, organizations and ending with federal government bodies, which are limited by their powers, when faced with corruption, are obliged to:

• detect and eliminate the causes that led to the corruption situation;
• prevent and suppress, as well as investigate corruption-related offenses;
• eliminate or minimize the consequences of such offenses.

Do you need a personal account?

Before submitting, at the end of the form, citizens are asked to create a personal account. It is better to do this, because in your account you can track the status of the application, view the history of requests and responses to them. Information about the applicant is automatically saved in the site database.

If you need to send a message about corruption, you must select the appropriate item on the page describing the service. The procedure for filling out the form is the same as the method described above. The content of the text must correspond to the topic: it is necessary to describe the facts of detection of corruption and confirm it with documents.

Is it possible to send a complaint to the head of state?

When faced with incorrect actions or inaction of officials, a citizen has the right to send a complaint to the president at the above address. The sample document has certain requirements:

• the complaint must not contain obscene words or offensive expressions;
• It is not allowed to write text in Latin letters, even if the message itself is written in Russian;
• You cannot use only capital letters in your letter;
• the text must be divided into sentences and separated by appropriate punctuation marks;
• indicate a valid postal or email address in the application form.

A citizen has the right to attach various supporting documents (certificates, extracts, acts, protocols, etc.) to a letter only if his name appears in them. The appeal should be addressed to the President of the Russian Federation, and not to other government bodies. In addition, it is worth noting that the head of state is not competent to consider complaints regarding judicial proceedings at any stage of consideration. It is pointless to write a complaint to the president on the example of an appeal or cassation claim - Putin does not have the authority to cancel or make changes to adopted acts of justice. The judicial power in the Russian Federation is an independent institution, independent of either the legislative or the executive power. Accordingly, any interference in the work of the judiciary is unacceptable, even if we are talking about the President himself.

Report on corruption to the head of state

Citizens who are faced with lawlessness, bureaucracy and abuse of official position, extortion of bribes or commercial bribery should contact law enforcement agencies. The structures of the Ministry of Internal Affairs have broad powers to combat corruption. In addition, you can report the fact of illegal use by an individual of his official position contrary to the interests of society and the state in order to enrich himself and obtain benefits to the UBEP, FSB, CSS, or prosecutor's office.

If the process of considering a case of extortion or bribery is suspended, or, based on the results of a law enforcement check, the perpetrators were not brought to justice, the only option remains is to send a letter to the president (by mail or via the Internet). In this case, there is no doubt about the lightning-fast reaction of the first person of the state.

Consequences

After individual or collective complaints reach the Administration of Vladimir Vladimirovich Putin, inspections are initiated into the violations committed, which are headed by various regulatory bodies and services - the General Prosecutor's Office, Rospotrebnadzor, SanEpidemStation and other commissions of federal and local significance.

If the statement was in the nature of a proposal, the expressed idea can be adopted and developed into a real law. That is why Russians should not neglect the opportunity to contact, if not the President himself, then at least with people close to him.

Sample

Otherwise, there is no strict form for drawing up an application sent to Vladimir Vladimirovich. The main thing is to adhere to the principle of brevity and information. As an example, we can rely on one of the complaints touching on the topic of emergency housing.

Sample letter to the President