How to behave if you file a complaint with the police?


There are often situations in life when it becomes necessary to write a statement to the police. For many, this is not the most pleasant process, especially since the need to file a report with the police does not arise as a result of positive circumstances, because more often than not, filing a report with the police occurs because of a crime committed, for example, fraudulent actions and other things. Naturally, when experiencing stress, not every citizen is eager to visit the department to write a statement in person. And here the State Services portal “comes into the picture”, which allows you to file a complaint with the police via the Internet, without visiting the police station. And we'll tell you how to file a police report through State Services!

How to write a statement to the police through State Services

First of all, it is necessary to note that only a user registered on the portal can submit a statement to the police through State Services; it is impossible to submit a statement anonymously. The registration process for State Services is extremely simple and does not require a lot of time and effort. So, how to write a statement to the police through State Services? An application to the police through State Services is submitted as follows:

  1. It is necessary to open the State Services portal and open the “Security and Law and Order” tab;
  2. Next, go to the section “Reception of applications and reports of violations”;
  3. On the page that opens, find and select it; Then you must carefully fill out the police application form, indicate all the required information;
  4. Then you need to click on the “Submit” button to submit your application electronically;
  5. You can also print out the completed application form and take it to the police station in person.

It is worth noting that sometimes users complain that they are unable to file a police report through State Services. In this case, we recommend using the official website of the Russian Ministry of Internal Affairs.

Kachkanarsky urban district official website

How to file a crime report with the police, its types, filing options, registration and consideration procedures

Methods for filing a police report.

According to the Instructions, applications and reports of crimes submitted by:

To the police department personally by the applicant or his representative.

Remotely, if a personal visit is not possible:

through electronic services on the official websites of departments of the Ministry of Internal Affairs; facsimile communication (fax); by phone; by mail.

The most effective way is personal appeal.

Let's look at the filing procedure and requirements for reporting a crime to the police department.

Where to apply?

According to the general rule of territorial jurisdiction (Article 152 of the Code of Criminal Procedure of the Russian Federation), an inspection of a crime is carried out by the unit whose powers extend to the place where it was committed.

Sometimes it can be difficult for an applicant to determine where to apply. In this case, the Instruction establishes that a statement about a crime can be accepted at any police unit on the territory of Russia, regardless of: the place where it was committed; date and time; prescription; the sufficiency of the information contained therein; its forms. After carrying out the necessary measures, the authorized police officer determines the department that should conduct an inspection of this application. Collected documents and information are sent to this department.

Form and content of the application.

The law does not impose strict requirements for the content of a written or oral statement to the police about a crime, and there is no established template. According to general rules, it consists of a cap, a main part and a pleading part.

Cap - addressing the application to a specific head of the Ministry of Internal Affairs unit. It also contains information about the applicant, address of residence and his contacts. Contacts are necessary, among other things, to obtain information about the results of the inspection.

The main part is to describe briefly or in detail the circumstances of the incident in your own words. Police officers will be required to interview the applicant, during which they will clarify any ambiguities, fill in gaps, and find out circumstances not reflected in the application.

A request to conduct an investigation and/or bring the perpetrator to criminal liability for the crime. In this case, the statement can either begin with the pleading part or end with it. Warning of liability under Art. 306 of the Criminal Code of the Russian Federation for knowingly false denunciation. This warning is certified by a personal signature.

Submission deadline.

Every crime has a statute of limitations, after which the offender cannot be subjected to the punishment he deserves. He is exempt from criminal liability, even if guilty. Therefore, you must submit an application within this period, or better yet, immediately, because the sooner it gets to the police, the greater the likelihood of its disclosure. The statute of limitations for criminal prosecution (Article 78 of the Criminal Code of the Russian Federation) depends on the severity of the act committed (Article 15 of the Criminal Code of the Russian Federation).

Remote police report

Report to the police by phone.

Reports of crimes received by telephone (02, 112) are also registered, documented in a report from an authorized police officer, and an investigation begins.

Submit online.

The official websites of police departments at various levels have services for filing reports of crimes. To receive them online via the Internet, you must enter data in the required fields. Subsequently, they are printed on paper, registered in the prescribed manner and sent for work.

Filing a police report by mail.

Each police department has a mailbox at the entrance for citizens' requests. The statement of a crime can be omitted there too. Correspondence is removed from the mailbox at least once a day.

Is it possible to write an anonymous statement?

Anonymous statements are considered to be statements about crimes that do not contain information about the applicant - his name, address, etc. Such statements are also those that contain non-existent information about the applicant, or the information of a person who did not contact the police. If the data set out in them is confirmed and the facts described contain signs of a crime, the established circumstances are set out by the authorized police officer in a report, it is registered and based on it, and not on an anonymous statement, a pre-investigation check is carried out. Naturally, the applicant will not be notified of the results of the consideration of the anonymous complaint to the police, nor of the results of the pre-investigation check on the facts stated in it.

Is it possible to supplement or rewrite a statement to the police?

Reporting a crime to the police is just a reason to initiate a case if there are grounds for it. In other words, this is only the document with which the criminal process begins. Therefore, there is no need to supplement the statement itself or rewrite it during the pre-investigation check. The materials of the pre-investigation check are not evidence in a criminal case; for this reason, there are no requirements for their form, content and other similar characteristics. That is, additions, clarifications and amendments can be formatted in any way and attached to the audit materials.

What happens after you submit your application?

After a statement or message to the police about a crime in another form is registered in the KUSP, the operational duty officer, if necessary, takes emergency response measures provided for by law and department orders. If such measures are not necessary, the registered application is transferred to the head of the police department or an authorized officer, with a written resolution defining the time frame and procedure for conducting an inspection for each specific application and the official who will be entrusted with conducting the inspection.

The executors are most often appointed employees of departments in the areas of activity who, at the stage of the pre-investigation check, exercise the powers of the investigator specified in Art. 144 Code of Criminal Procedure, they can be:

district commissioners (for example, for domestic and minor crimes: beatings, minor thefts, fraud, death threats, etc.); criminal investigation officers - for more serious (robberies, robberies, extortion, etc.) or group crimes; detective units of economic security and anti-corruption - for crimes in the field of economic activity (counterfeiting, fraud, bribery, etc.).

After this, the application against signature in KUSP is transferred to the executor, who begins to carry out verification activities in accordance with Art. 144–145 Code of Criminal Procedure of the Russian Federation.

Review period.

The total period for checking a crime report is 3 days. If it is impossible to verify all the necessary data within this period, it can be extended up to 10 days. If it is necessary to conduct research, operational investigative activities, etc., the period can be extended up to 30 days.

Police officials are not required to make decisions within this period. That is, if all the circumstances were established in a shorter period of time, for example, 1, 7 or 20 days, the decision can be made earlier. But often these terms are not enough for a comprehensive study of what happened. In this case, the police officer may make a so-called interim decision to refuse to initiate criminal proceedings, which is subsequently cancelled. From the moment the inspection material is received by the contractor after the cancellation of such a decision, the above deadlines begin to run again. The law does not limit the number of such facts, except for the requirement to comply with a reasonable period of criminal proceedings.

Decisions on the application.

Based on the results of the pre-investigation check on a complaint to the police about a crime, depending on the results, one of the following decisions may be made:

On the initiation of a criminal case. It is transferred to the divisions of the police department authorized to conduct a preliminary investigation (inquiry, investigation). On refusal to initiate criminal proceedings. In this case, the inspection material is registered in a special accounting journal, it is assigned a serial number, under which it will subsequently be stored in the archive. The material number will consist of two numbers – KUSP number/material number. On the transfer of the message and collected materials under investigative jurisdiction, if the police department to which they were received is not authorized to make a decision. On attaching a new statement to the verification material on the same fact.

How to find out the result?

Any decision made on a criminal complaint must be communicated to the complainant. At the same time, it must be explained to whom and in what order this decision can be appealed. The applicant must be notified of the initiation of the case. If he is also a victim, he has the right to receive a copy of the relevant decision. The applicant is notified of the refusal to initiate within 24 hours from the decision being made; in addition to the notification, he is required to send a copy of the decision made. If, based on the application, a decision is made to transfer it under jurisdiction or to attach it to a previously registered message, the applicant is also notified about this with an explanation of what, where, for what and why it was sent or attached.

If there is no response to the application.

In cases where, in the opinion of the applicant, the inspection period is being delayed, no actions, calls, etc. are being made by police officers, notifications and messages about the results of the inspection have not been received, the fate of the application can be found out: From the official entrusted with carrying out the inspection. In the police control room. In its accounting and registration department. The telephone number by which information can be obtained is indicated in the notification coupon. If it is not there, the contact telephone number can be found on the official websites of police departments. To find out the result of consideration of the application, you will need to provide the data specified in the notification coupon - full name of the applicant, date of application, KUSP number.

How to file a police report through State Services on the Ministry of Internal Affairs website

How to file a police report via State Services on the Ministry of Internal Affairs website? Any citizen can write a statement to the police not only through State Services, but also directly on the website of the Russian Ministry of Internal Affairs. To file a police report through the Ministry of Internal Affairs website you must:

  1. Go to the website of the Ministry of Internal Affairs in the section for filing appeals. We recommend doing this at the Ministry of Internal Affairs of your region, then the appeal will be sent directly to the correct department!
  2. Fill out all fields of the application and click on the “Submit Application” button;
  3. Of course, when submitting an appeal, the user is required to indicate his personal data, that is, it is impossible to submit an appeal anonymously!

These are the ways you can file a complaint with the police online, for example, a report of fraud to the police in the State Services!

Every citizen can become a participant or witness to an offense. However, in most cases, to begin proceedings, it is necessary to write a statement to the police. The document is accepted for consideration, resulting in a search for participants, determination of guilt, and so on.

What is the review time frame?

As for the date of verification, an electronic application and a regular application are no different in terms of verification time - the police have three days to consider the application, either initiate a case or reject the applicant’s request. However, after three days the police may not be able to cope with this (especially for complex crimes such as theft or fraud). Therefore, the normal period for full consideration of an application is ten days. In exceptional cases, the application will take longer to process, but the applicant must be advised of the delay.

Is it possible to file a police report online?

It is possible to submit an online application through the Ministry of Internal Affairs website. To do this, you do not need to register on the site, since there is no personal account here. You can also submit an anonymous application through the site, but there is no guarantee that even a personal application will be considered. The application review period is 30 days, during which the authorized body must respond in the manner specified by the user.

It is best to immediately select the item “Territorial authorities” on the main page of the website of the Ministry of Internal Affairs of the Russian Federation. The page will indicate contacts for communication in a specific area, among other things, and websites. If the user’s region does not have a separate website, you can select “Receive requests” in the right side menu. If there is a separate resource, the “Accept requests” button is clicked on it.

On the main website of the Ministry of Internal Affairs, when submitting an application, you will need to select a specific unit from those listed. The branch will be selected automatically on the local resource. Please note that you will have to choose not a police department, but an entire structural branch of the organization.

The next step is to view general information about accepting applications and fill out an application. The application shall indicate:

  • Position and full name of the employee to whose name the application is sent;
  • Full name and contact details of the applicant;
  • The essence of the appeal;
  • Has the appeal been previously submitted to other structures?

The applicant's full name is not a required column, so the applicant can remain anonymous, but in this case will not receive a response to the appeal. Instead of filing an online application, it is recommended to use the hotline or go to the police station in person to file a statement.

Pros and cons of electronic filing of appeals


Advantages:

  1. Convenience. You can apply anytime and anywhere. All you need to complete the application is Internet access and a personal account on the State Services portal.
  2. Anonymity. It is not possible to apply completely anonymously, but there is much less worry when applying online.
  3. Speed. There is no need to go to the office in person and look for an employee. You can write and submit an application very quickly from home.

Flaws:

  • difficulty in registration. For the untrained person, creating a personal account on a government website can be a very daunting task. It is necessary to collect all documents in advance.
  • missing guarantees. At the department, the citizen will receive a receipt with the date of receipt when submitting the application. This will allow the applicant to track and, to a certain extent, regulate the processing time of the application. There is no such evidence on the State Services website. However, you can find various alternatives or just take a screenshot.
  • difficulties in working with the site. Most citizens may find it difficult to operate the site. The versatility and variety of services provided by the state service portal significantly complicate navigation around the site.

Online services are an excellent option for those who are unable to go to the nearest police station due to health reasons, for those who fear for their safety, and for those who are denied the right to do so at the police station.

Did not find an answer to your question? Call a lawyer! Moscow: +7 (499) 755-83-41 St. Petersburg: +7 (812) 917-23-31

Is it possible to file a police report on the State Services portal?

Currently, the State Services portal does not have a function for filing a police report. This feature was available on the old version of the site, but it was not transferred to the new portal. Any instructions for submitting an application through the State Services portal are invalid, as they are written based on the old version of the site. It is worth noting that previously it was possible to file a complaint with the police without a personal appeal. It was provided for users with a confirmed account through the “Security and Law Enforcement” section. There is no information on whether this service will be returned in the future.

A local police officer is responsible for ensuring the peace and safety of people in his area. His job is, first of all, to prevent accidents.

You should contact the local police officer if people living in the neighborhood behave irresponsibly and violate the law with their behavior. In order for a police officer to be able to help, it is important to fill out the appeal correctly.

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; ext.480 Free call for all of Russia.

The article explains:

  • how to file a complaint against a neighbor;
  • where to submit it for work;
  • what to do if the appeal does not bring results.

For your information

It is important to understand that it is better to negotiate with neighbors who do not want to think about other people through authorized police officers.

What is the procedure?

You need to go to a website that denies the service of transmitting requests to the Ministry of Internal Affairs. Indicate to whom the application is being submitted, write your full name, year of birth, address. Be sure to indicate a telephone number where the applicant can be contacted. Describe the essence of the matter in free form. It is better to use short phrases and write only facts. It is recommended not to use the words “I guess” or “maybe”. If there is a name and surname of the criminal, then be sure to indicate it. Also, if you have supporting documents, attach them to the application (make a list of attachments). At the end of the request it is indicated that the citizen has been warned of liability for false denunciation. If the appeal is not included in the activities of the Ministry of Internal Affairs, then within a week it will be redirected to another government agency or another authorized person.

Why do they write a complaint to the district police officer about their neighbors?


A statement to the district police officer should be drawn up if the neighbors’ actions relate to administrative violations.

There is no way to do without the intervention of the district police officer if the neighbors:

  • make noise;
  • smoking in the entrance;
  • got an aggressive animal;
  • drink alcohol or throw garbage in the entrance;
  • they have appropriated part of the common territory in the entrance and are carrying out illegal repairs in the apartment;
  • fenced off a parking space in the yard;
  • insult, slander.

It doesn’t matter whether a person owns an apartment or rents it, he still has the right to report a problem to the district police officer.

Grounds for revocation

The revocation of a written or oral (enshrined in the protocol) appeal about a crime of the Criminal Procedure Code of the Russian Federation is not provided for. Staff checks are carried out on any report of facts containing signs of a crime. If the police come to the conclusion that the event did not occur or there are no signs of a crime, the initiation of a criminal case will be refused. In cases of private prosecution (infliction of minor bodily harm, battery, slander), termination of the case is allowed in connection with the reconciliation of the parties. Theft is not one of them, so it will not be possible to stop the case.

Normative base

Laws that regulate the rights of residents of apartment buildings:

  • Federal Law dated March 30, 1999 N 52-FZ;
  • Decree of the Government of the Russian Federation of January 21, 2006 N25;
  • Resolution of the Chief State Sanitary Doctor of the Russian Federation dated June 10, 2010 N 64;
  • Housing Code of the Russian Federation;
  • Code of Administrative Offenses of the Russian Federation;
  • Constitution of the Russian Federation.

For your information

The rules for keeping pets in residential buildings are established by the law of the Russian Federation of May 14, 1993 N 4979-1. These rules should be followed by all pet owners.

The right of citizens to appeal to a local police officer with a complaint is confirmed by the Criminal Procedure Code of the Russian Federation.

The work of the district police officer is based on legislative acts:

The regions also have laws adopted at the local level that prescribe the level of peace and quiet. These regulations may vary from region to region.

Step-by-step plan for filing an application to the district police officer against neighbors


When the actions of people living in the same building as you interfere with your life in peace, you should follow the step-by-step instructions given below:

  • Discuss the situation with a police officer and tell him about the problem.
  • File a statement if there is no response to a verbal complaint.
  • Make sure that the application for neighbors is accepted. Confirmation will be the receipt stub, which is best kept.
  • Wait for an official letter. It should contain information about the work done by the district police officer based on your request.

The application can be submitted:

  • orally : the district police officer fills out the document, you sign;
  • in writing , completed independently by the applicant;
  • in writing, send by mail.

Additional Information

An appeal sent by mail will be received by the police later than a statement brought in person with a complaint against neighbors. By law, police officers have up to 30 working days to prepare a response.

Application to the district police officer against a neighbor

It doesn’t matter whether a statement against neighbors is written to the district police officer according to the sample or not, it must contain accurate data about what happened.

In the header you should indicate:

  • position, full name of the addressee;
  • applicant's contacts.

In the middle of the sheet:

  • the word "Statement";
  • what specifically disturbed your peace;
  • where and how everything happened, the exact time and circumstances of what happened (in detail);
  • that these actions violate paragraph 3 of Article 17 of the Russian Constitution;
  • “I ask you to take measures to... and report it to me.”

Bottom right:

The police station will tell you the name of the police officer to whom you should address your application. It is important to indicate in it the address where you actually live, and not by registration. Anonymous complaints are rarely taken into account when something serious has happened.

The incident should be described in great detail. It is important to describe what you yourself saw. If there are people who confirm your words, provide their contact information.

If there are still controversial issues, you can also consult a free chat with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; ext.480 Free call for all of Russia.

Formulate a list of violations for neighbors to eliminate in a separate sentence. List the measures that need to be taken against the offender. They must comply with the laws of the Russian Federation.

If the local police officer is not there, you do not have to try to get an appointment with him. The duty officer will accept the request and register it. Then he will transfer the document to the addressee, and you will be contacted for further work.

If you voluntarily transferred money

What does voluntary mean? That is, you yourself made the transfer to the fraudster, you yourself gave him your card details and gave him the verification code to complete the operation, you yourself gave the fraudster access to your online account. This is all voluntary data transfer. No one forced you, holding a gun to your temple.

Even if money protection insurance was connected to your bank card, it will not work. You yourself transferred the data to third parties, the bank has nothing to do with it.

If you run to the bank asking to return the funds sent to the scammers, you will leave the branch with nothing. According to Bank of Russia regulation No. 383-P, Chapter 1, Article 24, banks do not interfere in the contractual relations of their clients; only the payer and the recipient resolve matters between themselves. The bank gets involved only if it is partially at fault. But this is not the case.

Collective complaint to the police against neighbors

The response to one citizen's complaint is not fast enough. It is more effective when a group of people united by a common motive for discontent contacts the authorities. Together they file a complaint against their neighbors to the district police officer in writing.

The document must contain:

  • confirmation of violations (photos, videos);
  • signatures of all applicants.

It is important that evidence of the neighbors’ guilt is available and attached to the appeal. Without this, the police are unlikely to take action. In addition, you can receive a counter-accusation from a neighbor for slander.

All received requests are registered, checked, and a response is issued within 30 days.

It is not necessary to go to the precinct as a whole group; 1 person will be enough to become a representative. In the response document, the district police officer will list what he did to help you. Or he will write a reasoned refusal, indicating the reason.

What to do if you were deceived on the Internet

Internet fraud is the scourge of modern society. With the development of technology, criminals have gone online, where it is much easier to deceive gullible citizens. Popular deception schemes:

  • listing goods for sale on online advertising platforms. After prepayment, the seller disappears;
  • luring a citizen out of his bank card data and passwords for transactions using various methods. The most common option is a call from an imaginary bank security service;
  • sending SMS messages about an allegedly erroneous transfer with a request to return the money back;
  • purchasing a product on a duplicate site that pretends to be a major seller;
  • purchasing various information services and courses on the Internet. After payment, the buyer receives nothing.

Fraudsters are actively using modern technologies to defraud citizens of funds

In fact, there are many more ways to deceive, but these are the most popular ones, which thousands of citizens fall for every day. Even to that same imaginary bank security service, which everyone seems to know about. In an unusual situation, when a person is told that they want to steal his money, he acts unpredictably and often unreasonably.

Actions of the district police officer after receiving a complaint

Upon receiving a complaint against a neighbor, the police officer must:

  • remind the applicant about the punishment for false denunciation, note this in the complaint against neighbors;
  • register the claim in the citizen reception notebook;
  • meet with the offender, try to convince him to stop committing offenses against other residents of the house.

In an explanatory conversation, he will report on the possible consequences if the offender does not stop tormenting people living in the neighborhood. If the defendant listened to the opinions of the victims, he must:

  • prepare an official resolution refusing to initiate a case;
  • send a copy to the applicant.

Attention

If the neighbor refuses to comply with the requests, the local police officer draws up an administrative violation report. In it he refers to an article of the law. It is important for the police to have evidence of the incident and witnesses.

How can I submit a message?

It is necessary to fill out the following form: the body of the application indicating the identity, postal address, place of incident, place of residence, text of the incident, etc. Upon completion of data entry, the system processes the request and sends it to government agencies to pass the registration level, consider the application and make a final decision .

If the services are successfully implemented at all stages, the system will give a positive response, and a response from government agencies based on the results of consideration of the incident report will be sent to the specified postal address . In case of refusal at any stage of service provision, the system will give a negative answer, and government agencies will report the reasons for the refusal.

If the policeman fails to act

If the deadline for receiving an official response has passed, and it seems to you that the district police officer did not even try to influence the neighbors, there is no need to give up. It is necessary to file an appeal with the district prosecutor's office for registration. The complaint must ask to take action against the employee who commits violations in his service.

The application is made in the same way as a complaint against a neighbor. The only others will be the position and full name of the recipient of the letter.

To make a complaint against neighbors more convincing, it is important to have evidence:

  • recordings of conversations with the district police officer over the phone and in person;
  • copies of applications;
  • counterfoubs issued upon registration.

IMPORTANT

In your complaint to the prosecutor's office, describe the problem and indicate how many times you turned to a police officer for help with it.

The prosecutors will check everything. If the facts are confirmed, the district police officer will be subject to disciplinary action or fired.

How to find out where the scammer is from and what bank card he is using

If you have been deceived on the Internet, you can try to get some information about the scammer. This is possible if we are talking about transferring to a card. Card number is a set of some information.

The first 6 digits of the card are its BIN. On the Internet you can find services through which you can instantly “break through” plastic. For example, if you enter BIN 553691, the following information appears:

dumped on the Internet

You receive information that the fraudster’s card is being serviced by Tinkoff. And if you have been scammed on the Internet for money, you can call the hotline of this bank and get advice on further actions, as well as inform the bank about its suspicious client. Some banks pay close attention to this information and can check a fraudulent card and even block it.

You won't get any more information. By the card number you will only recognize the bank that serves it. You will not recognize the city of issue, much less the name of the holder. And the bank will not disclose this information to you.

Fraudsters often use electronic wallets and cards, which do not require personal identification to obtain.

Most often, scammers use Qiwi or Yumani cards, which are issued even without personal identification. Afterwards, it is almost impossible to find such a criminal.

Punishment and fines

If an administrative violation is proven, the neighbor will face a fine. The amount depends on the type of offense and the region where it was committed. Penalty for noise in Moscow at night: 1,000 - 2,000 rubles.

During the day: 100 - 1,000 rubles.

This fine is given for noise and frequent car alarms that make it difficult to sleep at night.

Fines for improper keeping of animals:

  • keeping pets in the entrances, in the courtyards of the house: 1000 - 2000 rubles or a warning;
  • animal pollution of yards and playgrounds: 1000 - 2000 rubles;
  • lack of registration and vaccinations for a cat/dog: fine 2000 - 6000 rubles.

Fines for insult: 1000 - 3000 rubles.

Application for noisy neighbors

In the header of the application for neighbors who make noise, they write:

  • Full name, position of the district police officer;
  • address, telephone number of the applicant.

In the middle of the sheet:

  • the word "Statement";
  • describe what happened;
  • indicate in detail the day, place, time of noise occurrence;
  • it is advisable to write that you tried to resolve the conflict peacefully, but that it did not bring results;
  • note that the neighbor’s behavior contradicts paragraph 3. Article 17 of the Constitution of the Russian Federation;
  • write “please take action to... and let me know about it.”

Bottom right : date, signature.

It is important to know that the following are considered noise by law:

  • repair work;
  • car alarm sounds;
  • playing musical instruments;
  • singing, shouting;
  • TV, radio or other audio device turned on at a volume higher than normal;
  • launching fireworks.

Federal Law N 52-ФЗ dated March 30, 1999 prescribes the permissible noise level during the day (7:00 - 23:00) and at night (23:00 - 7:00). According to standards, during the day it should be within 40 dB, at night - up to 30 dB.

Comments: 10

Your comment (question) If you have questions about this article, you can tell us. Our team consists of only experienced experts and specialists with specialized education. We will try to help you in this topic:

Author of the article Irina Rusanova

Consultant, author Popovich Anna

Financial author Olga Pikhotskaya

  1. Bogdan
    03/03/2022 at 06:54 Where to find out what to do if an online store deceived a buyer
    Reply ↓ Anna Popovich
    03/03/2022 at 11:51

    Dear Bogdan, you can call the Rospotrebnadzor hotline at: 8-800-555-49-43.

    Reply ↓

  • Victoria
    03/01/2022 at 07:15

    Help me get my money back, I was scammed by a broker

    Reply ↓

  • Svetka
    02/25/2022 at 05:38

    How to get

    Reply ↓

      Anna Popovich
      02/25/2022 at 09:40

      Dear Svetlana, please clarify your question.

      Reply ↓

  • Police
    02/23/2022 at 14:00

    Hello police, punish the scammers, they are calling on Viber again, I beg you, but I don’t pick it up, please, as quickly as possible.

    Reply ↓

  • Anonymous
    12/24/2021 at 17:49

    WHEN A FRAUDDER CHEATS, ALL THE LEGISLATION IS ON HIS SIDE. BUT MERE MORTALS CAN'T DO ANYTHING, THE POLICE DO NOT DO THESE CASES, THEY HAVE NEITHER THE MEANS OR THE DESIRE AND THE FRAUDSTERS USE THIS, ALL THE LEGISLATION IS ON THEIR SIDE.

    Reply ↓

  • Andrey Seleverstov
    10/31/2021 at 16:45

    How to get a Yumani card without identification?

    Reply ↓

      Olga Pikhotskaya
      10/31/2021 at 17:22

      Andrey, good afternoon. You can issue a virtual card to an anonymous wallet. It has a common balance with the YuMoney wallet, it is issued free of charge in 3 seconds and is immediately ready for use. You can issue a card in your personal account - section “Cards” - “Issue a card”.

      Reply ↓
      IRINA
      02/12/2022 at 09:20

      It’s bad that the legislation is on the side of scammers

      Reply ↓

  • How to write a statement to the local police officer about your neighbors dog?

    According to the law, a dog is an object of property for a person. Therefore, the owner is responsible for it, like for any other property: a car or an apartment. And improper keeping of animals for irresponsible owners can result in administrative, sometimes even criminal liability.

    In the header of the application to the district police officer they write about the neighbors' dog:

    • position and full name of the district police officer;
    • address, telephone number of the applicant.

    In the middle of the sheet:

    • the word "Statement";
    • tell in detail about what happened: how, when and where the dog caused damage or scared you;
    • it is important to indicate that you made attempts to change the situation yourself (for example, you politely pointed out to your neighbor that a dog without a leash and muzzle could scare children in the yard), and that the neighbor did not take your request into account;
    • indicate that the neighbor’s actions are contrary to the Constitution of Russia and the Federal Law;
    • add “please take action to... and inform me.”

    Bottom right: signature, date.

    The period for consideration of an application for a neighbor’s dog by the district police officer will be shorter if the application is drawn up by a team.

    Statement to the district police officer against neighbors for insulting

    When discussing everyday issues between neighbors, the situation can get out of control. To protect yourself and your loved ones from insults caused by neighbors, you need to contact the local police officer with a complaint.

    In the header of the application to the district police officer against neighbors for insulting they write:

    • Full name and position of the addressee;
    • applicant's contacts.

    In the middle of the sheet they write:

    • the word "Statement";
    • tell in detail what happened: the circumstances, time, place in which the neighbor insulted you or your loved ones;
    • It is advisable to attach evidence: audio, video recordings, eyewitness accounts;
    • refer to Article 20.1 of the Code of Administrative Offenses of the Russian Federation;
    • write “please take action on ___ and let me know”

    Bottom right : signature, date.

    What information should you provide when contacting the police?

    According to Chapter IV of Order No. 707 of the Ministry of Internal Affairs of Russia, in order to call the police on noisy neighbors you need to call:

    • Full name;
    • email address for sending a response or notification of forwarding of the application.

    If you do not provide this information, the police may ignore the application.

    If this is a written appeal, you can attach evidence of violation of your right to peace: audio/video recordings, testimony of witnesses. Of course, anonymity in this case will be violated, but the chances of having the case considered will increase.

    Statement to the district police officer regarding neighbors smoking in the hallway

    To truly influence the behavior of neighbors and force them to listen to their opinions, a statement to the precinct must be based on specific facts. Namely, if you or your relatives saw with your own eyes and confirm that the smoke and smell of tobacco in the stairwell appeared after a neighbor was smoking. Guess and assumptions are not enough to file a police report.

    To confirm complaints against a neighbor about smoking in the entrance:

    • Photo or video recording of neighbors smoking in front of the entrance. There should be no doubt about the specific shooting location; the entrance should be recognizable.
    • Ideally, the process of an administrative offense will be seen by the district police officer when he goes around.

    In the header of the application to the district police officer about a neighbor smoking in the entrance they write:

    • position, full name of the addressee;
    • applicant's contacts.

    In the middle of the sheet they write:

    • the word "Statement";
    • tell in detail what happened: indicate the day, time, place where the violation occurred;
    • Evidence could play an important role in confirming your words: eyewitness accounts, video recordings;
    • refer to the Code of Administrative Offenses of the Russian Federation and Federal Law No. 15;
    • write “I ask you to take action against citizen ___ and notify me”

    Bottom right : signature, date.

    Grounds for filing a counterclaim

    A counter-statement is a kind of written refutation by one citizen of the charges brought by another person . Thus, the reason for filing a counterclaim may be one of the following:

    • Fight/beating;

    One of the participants files a police report accusing them of beating. Another participant, confident that he was not the one who started the fight, files a counter-statement in order to refute what was presented.

    • Theft;

    The applicant is convinced that a specific person stole something from him (money, jewelry, documents. However, the alleged “thief” is not ready to admit this. In response, he can file a counter-claim.

    • Complaint against a neighbor;

    Noise, uncoordinated redevelopment, hangout, floods, disrespectful relationships (night visits, strange requests, etc.).

    • Fraud;
    • Other reasons;

    What to do if your neighbors file a complaint against you?

    Several scenarios are possible:

    • You actually did what your neighbors attribute to you.
    • Neighbors are mistaken, pointing out you as a trespasser, or they are deliberately slandering you.

    Attention

    If what your neighbors write about you is true, it is better to resolve the situation peacefully. It is worth listening to their demands, and then the maximum that will happen in this situation is a warning from the local police officer.

    If your neighbors deliberately spread lies about you, then it would be correct to draw up a counter-statement. The purpose of your statement will be to protect your good name and to prosecute you in accordance with Article 128.1. Criminal Code for libel.

    Confirmation of facts


    There is no approved sample claim in the legislative norms, while in practice forms of the form have been developed in accordance with which the document in question must be drawn up. In order to terminate the case against yourself, it will be necessary to carry out work aimed at finding and establishing evidence of innocence.

    Dismissal of a case may be based on the same evidence provided by the other party. These include witness testimony, expert opinions, etc. It will be necessary to prepare for the court hearing, including the assistance of a professional lawyer. If the slander involves a fight or other use of violence, then you need to find witnesses who will confirm that you were attacked, and not you. You also need to undergo an examination confirming the presence of physical injuries. It is best to go through it in the first hours after the incident. In this case, there will be less opportunity to challenge this evidence.

    Nuances

    When writing a complaint against neighbors to the district police officer, take into account the following nuances:

    • It makes sense to contact the police if there is evidence that a neighbor has committed a violation. According to the law, truly irrefutable evidence can only be collected with the consent of the violator. Taking photos or videos of a private person without permission is illegal.
    • You cannot send a complaint to the district police officer if you have not seen for yourself that the violation was committed by a neighbor.
    • If they gave false testimony, then the responsibility for this act can be very serious.
    • If there are insufficient facts to prove the applicant's case, this may lead to undesirable consequences. A neighbor can file his own complaint, accusing you of slander.
    • Do not rely on family members of the offender as witnesses. They will most likely retract their words at the station. Relatives often quarrel and immediately make peace with each other.

    You need to remember these and other ambiguous points before filing a written complaint with a police officer.

    First actions after informing

    First of all, there is no need to be nervous.

    When speaking with a police officer, it is recommended to find out:

    • what is written in the statement itself,
    • who is the applicant,
    • details of the situation according to the applicant.

    There is no need to give any comments to the police officer. Thoughtless words can cause harm later. The conversation should be conducted in a polite manner and in a calm tone.

    During the conversation, the officer will invite you to the police department to give evidence . There is no need to refuse the meeting; discuss a convenient time and check the employee’s details. It is worth keeping in mind that if a local police officer calls, then most likely he is considering the inspection material, and if the call comes from an interrogator or investigator, then this is already an interrogation within the framework of a criminal case. In the latter case, a lawyer is needed.

    If it is not possible to pay for a lawyer, one will be appointed free of charge. But this is only in case of a criminal case. However, it is better to find a lawyer based on recommendations, since the outcome of the case sometimes depends on competent support.


    Sample police summons.

    They can also call you to the department by sending a summons. The procedure is similar. Call the number provided and find out all the circumstances.

    If a minor is summoned to the police department, you should remember that he can only be questioned in the presence of legal representatives. They are parents or guardians. In the framework of a criminal case, a teacher (or psychologist) and a lawyer must be present at the interrogation.

    After the information appears, you will have time to think about what to say during interrogation. It all depends on the vision of the situation (whether you consider yourself guilty or not).

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