Complaint to the Pension Fund: where to file, sample complaint to the Pension Fund

The Pension Fund of Russia (PFR) is a government agency whose responsibilities include the provision of pension insurance and social security for citizens. The list of functions of the Pension Fund is quite wide: personalized accounting, assignment and payment of insurance pensions, processing of reports of insurance premium payers, assignment and payment of maternity capital, and so on.

In this regard, the Pension Fund is the institution with which citizens interact most often. However, insured persons and policyholders are not always satisfied with the work of the institution. Controversial issues often arise when, in the opinion of citizens and organizations, Pension Fund employees make unlawful decisions.

At the same time, the law allows you to appeal the actions/inactions of Pension Fund employees to higher and supervisory authorities. However, not everyone knows how an appeal can be made. How and where to complain about the Pension Fund will be discussed later in the article.

The legislative framework

Unfortunately, the reform of pension legislation each time makes it more and more difficult to understand not only by ordinary citizens, but even by pension workers themselves. Therefore, they often make mistakes when calculating length of service, amount of payments and other issues. If you have the right to receive any payment, we strongly recommend that before contacting the Pension Fund you contact a lawyer to find out:

what documents will be required to obtain, and which the Pension Fund of the Russian Federation has no right to require;
how to calculate the length of service required to receive a pension in your individual case;
the size of the payment itself.

With this knowledge, you can confidently submit an application to the Pension Fund and not be afraid that your rights will be violated.

However, before writing to the Pension Fund of the Russian Federation, it would not be amiss to personally familiarize yourself with the main regulations in accordance with which the Pension Fund carries out its activities:

in 2022, the Board of the Pension Fund of the Russian Federation approved administrative regulations for the provision of services, which describe in detail all the conditions for receiving a particular service, including: who has the right to receive the service, an exhaustive list of documents to be provided, deadlines, etc., up to requirements for the premises in which the service is provided. Any violation of these regulations may be appealed;
Federal Law of December 15, 2001 No. 167-FZ, Federal Law of April 1, 1996 No. 27-FZ - regulation of compulsory pension insurance;
Federal Law No. 166-FZ of December 15, 2001 – on types of pensions and the procedure for their appointment;
Federal Law No. 256-FZ of December 29, 2006 – on maternity capital and the general conditions for its payment;
Federal Law No. 210-FZ of July 27, 2010 - contains general rules for the provision of public services, including the procedure for appealing actions and inactions of government agencies;
Decree of the Government of the Russian Federation dated August 16, 2012 No. 840 - on the procedure for filing and considering complaints about violations by government agencies.

What are the reasons for complaining?

Of course, you are free to make a complaint on any issue, but after countless complaints unrelated to the activities of the Pension Fund, the fund decided to publish its list. It includes the most typical and legitimate appeals to other authorities regarding the actions of fund employees:

The deadlines for responding or providing services to the public were exceeded;
Refusal to provide the service;
Refusal to accept documents;
Refusal to correct incorrectly printed information in documents;
They unlawfully require additional documents that can be requested without your participation;
It is unclear what they charge for - an additional commission, payment for services, etc.
Service request registrations were also not completed on time.

However, most often a complaint is filed when the Pension Fund of the Russian Federation refuses to count certain years into the work or insurance period for receiving a pension or early accrual of a preferential pension. In such cases, pension fund employees do not even begin proceedings, they simply stamp a refusal to accrue pension payments - and that’s it. Of course, if you've been preparing to retire this year or next, this will come as a shock, if not a blow.

Also, a rude attitude towards you is possible. The Pension Fund of Russia usually deals with pensioners, with whom it is necessary to communicate in detail and thoroughly - many employees simply do not want or cannot do this, due to the heap of responsibilities that the work itself imposes on them. They take out their frustration on citizens who have long been accustomed to it and do not consider this an offense. However, it is, since any government organization must adhere to high labor standards.

Grounds for appeal

Let's consider the most common reasons for complaints about the actions of employees of the Pension Fund of the Russian Federation.

Incorrect calculation of pension accruals

This is perhaps the most common reason for citizens’ dissatisfaction with the work of the Pension Fund. The formula for calculating the amount of pension payments is quite complex and depends on many factors: year of birth, place of residence, length of work experience, working conditions, profession, etc. Therefore, Pension Fund employees often do not take into account all factors and assign a lower pension level than expected.

In this case, it is important to appeal the decision of the Pension Fund by presenting correct calculations and evidence of all factors influencing the calculation.

Inappropriate behavior of Pension Fund employees

In some cases, the fault of inadequate service in Pension Fund branches is the human factor: employees are rude and rude, provoke the formation of long queues, or unreasonably refuse service.

In these cases, you should file a complaint with the head of the relevant department so that the service is provided properly and disciplinary action is taken against the incompetent employee.

Refusal to provide services

The pension fund is obliged to accept submitted applications and packages of documents; a refusal to accept them, as well as a demand for documents beyond the list specified by the regulations, is unlawful. The application may be returned, but the basis for the return must be strictly justified in accordance with the law.

Violation of deadlines for decision-making and provision of services

The deadlines for consideration of applications are contained in the above regulations. Thus, the consideration of the application and the decision to issue or refuse to issue maternity capital is carried out within a period not exceeding five working days from the date of receipt of the application. If these deadlines are violated, this is a reason to contact higher authorities.

The Pension Fund's decision contains errors and typos

Errors in documents can cause them to lose their validity. Therefore, it is important to carefully check the documents issued by the government agency and, if necessary, apply for their correction.

How and where to complain about a kindergarten teacher? Step by step order

Where to complain about the Red and White store

What can you complain about?

Despite the fact that most of the complaints regarding the legality of the Pension Fund’s actions relate to the calculation of the accrual of cash payments, a citizen can complain about its specialists if:

he is required to pay for additional services, although in a government institution they are provided free of charge (this may indicate possible corruption (Read the article: “How to complain about corruption“);
he is refused to correct errors or typos that were made in the issued documents;
the application submitted by him was registered in violation of the deadlines provided for by law (or registration was refused without good reason);
the documents provided by the citizen were not accepted;
the public service was provided in violation of the deadlines established by the relevant law;
an authorized specialist of the Fund requires documents that are not included in the mandatory list provided for by regulations.

ATTENTION: It is now possible to file a complaint against the Pension Fund on the State Services website

Important! Regardless of the subject of the issue under consideration, SNILS should be indicated in the complaint, which will speed up the process of its consideration.

Procedure for appealing actions and decisions of the Pension Fund

Although the law calls the pre-trial appeal procedure a citizen’s right, and not an obligation, in fact it is impossible to appeal the actions and decisions of Pension Fund of Russia employees in court or other authorities without first filing a complaint directly with the Pension Fund itself. Therefore, you need to start complaining in the following order.

The head of the territorial branch of the Pension Fund considers complaints about the actions of employees of his branch, including rudeness, refusal of service, etc.
The decisions of the head of the territorial branch must be appealed to a higher branch of the Pension Fund. As a rule, they are called regional departments.
The actions and decisions of the regional management of the Pension Fund are appealed to the central (Moscow) branch of the Pension Fund. Also, if you are faced with a significant violation of the deadlines for providing services or making payments, it makes sense to complain directly to the central office, since it monitors compliance by territorial offices with legislation and the quality of services provided.
If complaints to all authorities of the Pension Fund have led nowhere, you need to restore your rights through the courts.
The decision of the Pension Fund of the Russian Federation can be appealed to other government agencies, but such complaints do not give a positive result in all cases. However, you need to use every opportunity to protect your rights, so we’ll tell you where else you can complain about the work of the Pension Fund:
The Prosecutor's Office of the Russian Federation is also authorized to consider complaints about violations of the law. The procedure for filing and considering a complaint at the prosecutor's office has its own specifics.

Prosecutor's office

In more serious cases, when the actions of employees of a government agency resulted in large financial losses for the applicant (for example, if the amount of the pension was calculated incorrectly, but the correction of the error was refused), he can contact the Prosecutor's Office:

By post to the address of the territorial division of the Prosecutor's Office. If the complaint is sent by letter with notification, the applicant will be able to verify its receipt by tracking it using the track number, the number of which will be issued at the post office.
At a personal appointment with the prosecutor on duty (as a rule, no prior appointment is required). During the visit, a written complaint and other materials should be submitted if they are relevant to the case under consideration.
Place it in the box for receiving such correspondence, which must be installed in each reception area of the Prosecutor's Office. A complaint submitted in this way will be recorded in the logbook after the documents are removed from the box, which is done every 2-3 days.
Electronic appeal submitted on the website mosproc.ru/ipriem. The user will first have to indicate the method of receiving a response and consent to the processing of his personal data. You can attach additional materials with a total volume of no more than 5 MB to the form.

Important! If the Prosecutor's Office determines that the Pension Fund has violated the rights of a citizen, then it will go to court on his behalf and achieve a solution to the problem in court.

Methods of contacting the Pension Fund

Regardless of the level of office to which you need to send a complaint, there are several ways to submit it.

Personally

If possible, the easiest way is to come to the department in person during reception hours. However, verbally expressing complaints will not be enough: you must submit a complaint in writing. To do this, you need to make a complaint in two copies: one will be accepted for consideration, and the second will be marked as received and returned.

This copy will serve as proof of contact with the appropriate authority.

By mail

The complaint should be sent to the location of the relevant department. Contacts of the branch you are interested in can be found on the official website of the Pension Fund. The letter to the Pension Fund must be sent by registered mail with acknowledgment of receipt. Such a letter can be tracked on the Russian Post website, and the receipt notification will be proof that the complaint has been accepted for consideration.

In electronic form

An electronic appeal is convenient because you can send it without leaving your home, simply by filling out a form on the official website of the Pension Fund. To draw up an appeal through the online reception of the Pension Fund of the Russian Federation, you will need SNILS, as well as scans of documents that must be attached to the complaint. The maximum length of an appeal is only 2000 characters, so it needs to be succinct and concise. The response to your email will be sent to the specified email address.

Causes

The reasons for filing complaints can be very diverse, but the Pension Fund itself indicates the following reasons for filing:

Violation of terms of provision of services;
Violation of deadlines for registering requests for services;
Refusals to correct typos, provide government services, or accept documents;
Requiring additional documents or additional payment.

Of course, the list cannot end here. So you may not be counted into your insurance period for periods that you think should be taken into account, you may not be given a preferential bonus, and they may simply be rude to you. What to do in these cases? The fact is that a complaint can be submitted to the Pension Fund itself and the official website lists violations that are monitored by the organization itself. Accordingly, for all other reasons you will have to contact the supervisory authorities.

Time limits for consideration of complaints to the Pension Fund of Russia

The period for receiving a response to a complaint should be counted from the moment it is received by the Pension Fund of Russia. This is the date when you brought the complaint in person or sent an email, or the date the Pension Fund of Russia office received the letter with the complaint, which is indicated in the receipt receipt. Further, the period should be calculated as follows:

the complaint is registered within 1 working day;
As a general rule, 15 working days are allotted for consideration of a complaint, but for some cases a shorter period of consideration is established. Complaints are reviewed within 5 working days:
to refuse to accept documents;
refusal to correct typos and errors;
for violation of the established deadlines for such corrections;
if the complaint is satisfied, measures must be taken to eliminate the identified violations within 5 working days;
the response based on the results of the review is sent no later than the business day following the day the decision is made.

Thus, the maximum period for the Pension Fund to respond to an application is 17 working days, and within 21 working days the violation must be eliminated.

Consequences

After submitting a complaint to the prosecutor's office, events can develop in several ways:

The prosecutor will have enough documents that you sent, and he will send you a letter with the results of checking your case:
If there was no violation and the Pension Fund of Russia acted legally, they will explain to you on the basis of which legislative acts your appeal is unfounded.
The prosecutor will not have enough documents that you sent, and you will be given time to convey what you need. Further outcomes are the same as in paragraphs 1.1. and 1.2.

How to file a complaint to the Pension Fund of Russia?

The law does not provide for a special form of application to the Pension Fund, so the text can be written freely. However, there are still a number of requirements for a complaint.

Firstly, in accordance with Government Decree No. 840, the complaint must contain the following information:

the name of the PFR branch where the complaint will be filed, as well as, if necessary, the full name of its head;
personal data of the applicant: full name, address, telephone number, SNILS, email address (if the response is required in electronic form);
the essence of the appeal: which actions are being appealed, which officials;
justification for the complaint, including the documents required for this.

Secondly, additional requirements for applying to government agencies are established by Federal Law No. 59 of May 2, 2006 “On the procedure for considering applications from citizens of the Russian Federation”:

A written complaint on paper must be dated and signed.
The application must not contain insults or profanity, otherwise it may be left without consideration.

Thirdly, all legal nuances should be taken into account. As mentioned above, the claims in the complaint must be justified, i.e. supported by relevant documents and references to the provisions of the law. Here everything largely depends on the circumstances in each specific situation, so it is better to seek advice from a lawyer.

In addition, when writing, you must adhere to a business style of presentation, succinctly and concisely describe the circumstances of the complaint, and maintain chronological order. It is also better not to deviate from the topic of the address, not to make lyrical digressions and exclude the emotional component.

Taking into account the above, the structure of the complaint to the Pension Fund consists of the following elements:

The header of the document, which indicates information about the applicant and recipient of the complaint.
The essence of the appeal, consisting of:
the motivational part, where the applicant substantiates his claims with references to documents and legal norms;
the petition part, which indicates specific measures expected from the Pension Fund.
Enumeration of applications.
Date and signature if the document is on paper.

To draw up a complaint yourself, you can use our sample complaint to the PRF against a decision.

Sample complaint

Sample and drawing rules

A complaint to the prosecutor's office is an official document on the basis of which the prosecutor will authorize an official audit of a government agency. Accordingly, there are requirements for a complaint - it must be drawn up without the use of profanity, threats, insults and unlawful demands.

Adhere to a structure that is typical for all documents and requests. The header should include information about where you are sending the complaint and who you are. Don't forget to write your address and phone number if you really want someone to answer it. Next, after the word “Complaint” in the middle, you will need to describe the situation that arose at the Pension Fund of Russia, quote the employees’ responses, attach documentary refusals or decisions about the impossibility of fulfilling your requirements, and also request verification of illegal actions against you. Be sure to refer to dates, laws and statutes. Also, provide sufficiently compelling arguments for your appeal.

Appealing decisions of the Pension Fund in court

The practice of appealing the actions and decisions of the Pension Fund in court is quite common, since this is often the only way to achieve justice. It makes sense to go to court when you need to get the Pension Fund to make a positive decision or recalculate pension payments. The court will consider the case on its merits, so with the right argumentation there is every chance of getting the claim satisfied.

It is better to entrust the drafting of a statement of claim to lawyers, since it is important for the court to have a legally competent substantiation of the claims. In addition, lawyers know the prevailing judicial practice and will be able to present more compelling arguments for the court.

Contents and samples of claims

If you decide to file a claim yourself, the easiest way to do this is to use previously written complaints as a basis. The following changes will need to be made:

The name of the court in which the claim will be filed is written in the header of the statement of claim. The statement of claim is filed with the district court at the location of the territorial body of the Pension Fund of Russia, whose actions are being appealed. The plaintiff (applicant) and the defendant (PFR branch) are indicated;
to the statement of circumstances in the complaint, a brief description of the pre-trial settlement of the dispute should be added: filing a complaint and responding to it;
to the basic requirements you can also add a requirement for compensation for moral damage and payment of interest for the use of other people's funds;
attach all the documents that were attached to the complaint, as well as the complaint itself and the response to it.

Sample claim

Sample claim

Sample claim

Application procedure

To file a claim in court, you must:

Pay the state fee. The state duty upon application will be 300 rubles. Pensioners and disabled people of groups I and II are exempt from paying it. A receipt for payment is attached to the statement of claim.
If the application is submitted in paper form, you need to print out the statements according to the number of persons participating in the case: for yourself, the defendant and the court. Copies of the attachments must also be printed for the court and for the defendant. The originals should be kept with you and will only need to be taken with you to the court hearing.
Take to the post office a copy of the claim for the defendant along with the attachments and send it to the PRF branch by registered mail with acknowledgment of delivery. Receipts of delivery will also need to be attached to the claim in court.
Apply to the court. This can be done in three ways:
send the claim by registered mail;
use the electronic system of GAS Justice and send documents electronically in PDF format. This will require authorization through the ESIA.

The consideration of the case will take about two months, unless it is necessary to appeal the court decision to a higher authority.

Possible results

The prosecutor's office considers complaints within 30 days - this is the legal period for those situations that require additional checks by the Pension Fund. If there is no need to conduct a check, and the documents in your hands are sufficient evidence, then the prosecutor’s office will send an answer to you in the first two weeks after the application. At the same time, if any additional information or clarification is needed, it will be requested from you within the first five days after filing a complaint.

After contacting the prosecutor's office, you can start drawing up a statement of claim against the Pension Fund of the Russian Federation, if your rights were indeed violated. At the same time, an inspection by the prosecutor’s office is often enough for the Pension Fund to contact you to resolve the problem “on the spot.” However, if the case comes to court, then you will need to be concerned about the possibility of hiring a lawyer, even with a decision from the prosecutor's office in hand.

Remember that any actions of the Pension Fund against you, which followed your filing of a complaint and led to even greater confusion or further refusals, may serve as evidence that the body decided to “revenge” you. According to the law, this should not happen, so going to court and judicial review of employees’ actions will be more important than ever.

Who is the recipient?

A complaint to the pension fund must be submitted to the territorial office at the place of registration. The appeal is written to the head of this structure. The correct name of the body can be found on the foundation's website. If the actions of the head of the department are appealed or the response received is not satisfactory, the issue can be resolved through a higher organization.

The law does not exclude filing a claim bypassing the Pension Fund, but it seems appropriate to resolve the conflict pre-trial, since:

The problem can be corrected at the fund level.
If this does not happen, a reasoned refusal will outline a possible judicial prospect. There is a possibility that the applicant’s belief that his right was violated is erroneous, and the decision made by the official complies with the law.

Submission methods

The law and law enforcement practice offer citizens various ways to submit documents for consideration by the Russian Pension Fund.

Written form

Only facts should be described; a text overloaded with unnecessary details distracts from its essence. It is necessary to adhere to a business style of presentation, devoid of emotions. The document is drawn up in two copies, the submitter has the option with a mark of delivery.

If the complaint is written by hand, the handwriting must be legible; unreadable parts of the text may result in the application being left without consideration.

Having indicated the official and the name of the body, the application specifies the applicant’s residential address, full name, SNILS number, email and telephone (if any). When applying in person, you must take your passport or other identification document with you. If the complaint is submitted by another person, the latter must have a power of attorney confirming his authority. When using postal services, be sure to send correspondence with notification and inventory.

Electronic form

To submit an appeal, you can use the official website of the organization, a multifunctional center, a public services portal or a pre-trial appeal system (FSIS DO).

Applications sent electronically are considered for the same period and in the same order as those submitted on paper.

The title should say “complaint” rather than “statement.” To respond to a simple appeal, regulatory authorities have 30 days; the time to process a complaint regarding the provision of a service will be only 15 (from the day following the date of registration). In some cases, the review period is reduced to 5 days.

You should not lose sight of the fact that the filing period is limited to three months from the moment the violation became known, otherwise you will have to restore it, and this is problematic.

Disputes with the Pension Fund of Russia

The grounds on which a citizen can appeal to the Pension Fund with a complaint are always somehow related to the functions of the Pension Fund, namely:

with the calculation of pensions and related calculations and recalculations;
with operations for collecting pension contributions;
with control over the correct collection of mandatory pension contributions.

If a citizen disagrees with the actions of the Pension Fund regarding any of the above functions, there are three ways to resolve controversial issues:

filing a complaint with the territorial body of the Pension Fund of the Russian Federation, which made a decision that does not suit the citizen;
filing a complaint with a higher authority of the Pension Fund;
filing a complaint with the prosecutor's office (the least effective method);
filing a claim in court.

Any decision of the Pension Fund of Russia may become the basis for going to court. But in order to acquire the right to file a claim, the pre-trial procedure must be followed. This means that the statement of claim must be preceded by a complaint, a written refusal to satisfy which should be attached to the statement of claim.

That is, complaints to the Pension Fund may well be oral, expressed personally to the pension fund employee and by telephone, but in order to obtain the right to go to court, a written complaint must be sent.

Grounds for complaint

The most common reasons for complaints to the Pension Fund are:

refusals of the Pension Fund to make recalculations;
refusals of the Pension Fund to count work experience;
incorrect calculation of pensions;
refusal of the Pension Fund to accept an application for early pension assignment;
refusal by the Pension Fund to accept documents for granting a pension;
requirements of the Pension Fund for the provision of documents that are not mandatory for the assignment of a pension;
penalties imposed by the Pension Fund on employers in connection with their obligations to transfer mandatory pension contributions, etc.

Thus, the basis for filing a complaint will be any action of the Pension Fund that is illegal from the applicant’s point of view. Let's stop at this point.

A citizen does not necessarily need to know the law; he can declare his rights or his dissatisfaction with the actions of government bodies when he considers it necessary to do so. And understanding the intricacies of legislation, especially something as confusing as pension legislation, is the business of the Pension Fund, not the citizen. Therefore, feel free to file complaints with the Pension Fund for any reason, and if you are wrong, let the Pension Fund and the court prove it to you.

Drawing up a complaint

There is no need to worry about whether the complaint is substantiated. There are two reasons for this:

the responsibilities of Pension Fund employees include explaining the decisions they make;
The pension legislation of the Russian Federation is so confusing and interpreted so differently that it can be difficult for even a qualified lawyer to understand.

Therefore, it will be quite enough to indicate in the complaint only the actual fact of your disagreement and justify it based on your ideas about what decision should be correct.

The structure of the complaint includes several mandatory elements that must be included in it sequentially:

name of the PFR body to which the complaint is sent:
Full name (name), address, TIN, pension policy number;
a description of the PFR action that caused your dissatisfaction, including the date of the challenged action or inaction;
a description of the reasons why you do not agree with the actions (decision) of the Pension Fund;
a description of what you think the FIU should do. If the reason for filing a complaint is calculations when calculating a pension, you can either provide your own calculations or demand from the Pension Fund an explanation of the calculations they made;
a request or requirement for the Pension Fund to consider the complaint and satisfy it, of which the applicant is notified in writing;
date and signature of the applicant.

If you are writing a complaint in order to obtain an answer for subsequent attachment to the statement of claim, then you can make a note about this in the text of the complaint, for example, “if the requirements of my complaint are not met, I will go to court.”

Since the court is always an unpleasant procedure for the Pension Fund of Russia, it is possible that the arguments of your complaint will be considered more favorably.

To facilitate the task of applying to the Pension Fund, we have developed a standard template for applying to the Pension Fund, which you can download and use in the future.

Regarding what services can you file a complaint against the Pension Fund of the Russian Federation?

You can file a complaint against the pension fund regarding specific services. These include:

Providing information about the individual personal account of the client of this branch of the Russian Pension Fund;
Providing free information about the provision of any services, as well as about insurance premiums paid by the client of this Pension Fund of the Russian Federation;
Providing information on the possibility of receiving social assistance;
Acceptance of applications for the possibility of participation in the program with pension financing;
Information about the provision of insurance and social pensions;
Payment of insurance social pension, as well as pension provision to persons traveling abroad of the Russian Federation;
Issuing maternity capital, as well as providing information about it;
Reception and consideration of an application from a person wishing to dispose of maternity capital funds;
Payment and establishment of additional payments to citizens determined by the legislation of the Russian Federation, as well as local authorities;
Payment of additional payments to pensions for those whose income is below the subsistence level;
Acceptance of any documents related to the processing of government payments;
Other services that the Russian Pension Fund is obliged to provide.

How to file a complaint against a pension fund

Anyone has the right to file a complaint against a pension fund in several ways:

Personally, by contacting an employee of the Russian Pension Fund, or the head of the organization;
Through the multifunctional center;
Through the government services portal on the Internet;
Through the portal of the state pension fund system, pre-trial conflict resolution.

What should the pension fund provide to receive complaints from citizens?

Each pension fund is obliged to ensure that its department receives and considers citizens’ complaints, as well as forwards them to the authorities that should consider them.

In addition, any territorial fund must provide its branch:

Places where a citizen can easily write and file a complaint;
Provide information about the procedure in which he has the right to file a complaint and how long it will take to consider it;
Conclude an agreement on interaction with the multifunctional center for documentary services for citizens of the Russian Federation;
Provide control authorities with reliable information about the presence and receipt of complaints against a given territorial pension in the form of a report.

How to submit an application for non-payment of pension to the prosecutor's office

In the latter case, a protocol is drawn up indicating all the personal data of the applicant. The document is confirmed by his signature. Any application must be drawn up in accordance with all rules of office work. This is the main key to success.

Therefore, it is better to take the help of specialists who will help you draw up a sample application to the prosecutor’s office regarding fraud.

Statement of a crime committed.
Confession.
Media reports about a crime committed or an intention to commit one.

Collective complaint: how to write it correctly

Illegal business activity: liability (Criminal Code of the Russian Federation).

A statement to law enforcement about a crime can be written by the victim or another citizen who is aware of the crime. For this purpose, there is a sample application to the prosecutor’s office, which specialists from law firms will help you draw up for a reasonable fee. applications to the prosecutor's office for a management company Sample application to the prosecutor's office for non-payment or delay of wages

Where to complain?

For issues that the Pension Fund is not authorized to resolve, you should contact the prosecutor's office. A complaint here will help you figure out the problem yourself, because here a pension law specialist can provide you with an explanation of your complaint and help you solve the problem.

The advantage of contacting the prosecutor's office is also that it does not require legal knowledge and can be sent orally at an appointment with the prosecutor. You will be required to clearly convey to the employee what specific inconsistencies or violations you want to appeal.

We file a claim against the Pension Fund correctly!

But at the same time, we should not forget about the general provisions that business documentation should include.

It is important to remember that a certain structure is provided for the application. Also, the text of the document should not contain any expressive expressions, that is, it should be limited exclusively to business vocabulary. As for the specific content of the complaint, it, of course, depends on the reason for the appeal, but in any case it should include the following information: It is recommended to contact the main branch of the Pension Fund of Russia in Moscow in cases where an employee of the unit violated the rules of work ethics or refused to provide the requested information. Regarding the financial problems described above, it is recommended to seek justice in the prosecutor’s office or court.

The fact is that the Pension Fund of a constituent entity of the Russian Federation does not have the authority to pay monetary compensation to a pensioner without a court order.

the complaint itself to the Pension Fund, which was drawn up by the applicant;
identification document;
SNISL.

The Pension Fund of the Russian Federation does not have the right to issue you a pension!!! [07/23/2018]

In this case, certain points must be present, without which the document cannot be accepted for consideration. The necessary information includes: Where exactly it would be most logical to send the appeal depends on its essence. If a citizen has been poorly served, he should contact the head of the department in the area. For all other questions, you can contact higher authorities if a citizen is denied any legal right locally.

Copy of power of attorney – 2 copies.
Receipt for payment of state duty - 2 copies. Application to the prosecutor's office for unlawful actions of police officers? Date of application ____________ ____ Signature of the plaintiff _______